If you’re not quite sure which size is right for you, please refer to our size guides. They’re located underneath the available sizes for each of our products on the product page.

So you've had a change of heart, we completely get it! You can email us to cancel your order at info@restorganic.com. Please note, once an order is shipped, we are unable to cancel it.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.

Yes, our pillows come with a 1-year warranty against manufacturing defects.

We offer free standard shipping on all orders. You can also chose to pay a small fee for express shipping at checkout.

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information.

We are able to ship overseas in certain instances. Please reach out to us at info@restorganic.com if you would like to place an order outside Australia.

If you're not completely satisfied with your order, no worries! You can return it for any reason within 100 days of receiving it.

Please see our full returns policy here

The GOLS (Global Organic Latex Standard) certification is like a gold stamp of approval for products made from organic latex. For a product to earn this certification, it needs to follow two main rules:

1. It has to be made from certified organic raw materials.

2. It must be processed and produced in a way that’s good for the planet and fair to everyone involved.

So, when you see a product with the GOLS certification, you can feel good knowing it’s made from high-quality organic latex and crafted in a sustainable and ethical way.

Glad you asked! The benefits of using GOLS certified pillows are numerous.

Healthier Sleep:

- Free from harmful chemicals

- Hypoallergenic and resistant to dust mites

- Provides excellent head and neck support

Eco-Friendly:

- Made from sustainably sourced organic latex

- Biodegradable

- Lower carbon footprint

Ethical and High Quality:

- Fair labor practices

- Durable and long-lasting

- Naturally breathable for better temperature regulation

Trusted Certification:

- Rigorous third-party testing

- High consumer trust and transparency

Our pillows are a great choice for health, sustainability, and quality!

Here's a quick summary:

GOLS Certified Latex:

Ensures organic cultivation and processing, sustainable and eco-friendly, strict quality standards.

Natural Latex:

Generally environmentally friendly, may not be organic, and can contain a blend of synthetic latex/fillers.

Synthetic Latex:

Produced from petrochemicals, non-organic, may release chemical odors, generally less eco-friendly.

A very long time! With proper care, your latex pillow will last up to 10 years before it needs replacing.

To responsibly dispose of your organic latex pillow, you have several options. First, you may dispose of it in your regular trash bin, as our pillows are made from organic materials and will biodegrade in a landfill. Alternatively, you can compost the pillow at home by breaking it into small pieces. Lastly, you can contact us directly, and we will gladly manage the disposal for you at no extra cost.

Our classic pillow is designed to accommodate any sleeping position. Although for stomach sleepers, we recommend the low loft over the mid loft for this pillow.

For optimal comfort and support with our contour pillow, we recommend using it while sleeping on your side or back.

To properly care for a latex pillow, avoid using traditional washing machines. Instead, use a different set of steps to keep it clean and fresh.

Cleaning your pillow:

1. Remove the zipped outer cover, this can be machine washed on a gentle setting

2. Prepare Cleaning Solution: Fill a sink or bucket with warm water and a gentle, unscented laundry detergent.

3. Towel Cleaning: Soak and wring out a clean towel in the solution, then use it to blot stains and dirt from the pillow. Avoid soaking the pillow in water.

4. Remove Excess Moisture: Wrap the pillow in two dry towels and press to extract as much moisture as possible from the pillow and it's inner cover.

5. Air Dry: Lay the pillow flat to air dry completely before adding a pillowcase. This can be done outside away from direct sunlight.

**Important "Don’ts**:

- **No Washing Machine**: Washing machines can damage latex pillows.

- **No Dryer**: Dryers can break down the latex due to high heat.

- **No Chemical Cleaners**: High chemical cleaners can harm the pillow and its allergy-free properties.

- **No Prolonged Sun Exposure**: Direct sunlight can damage latex pillows.

By following these guidelines, you can maintain the quality and longevity of your latex pillow.

Yes! All pillows come with a removable outer cover and an inner cover.

Answer

Yes, GOLS (Global Organic Latex Standard) certified latex pillows are free from harmful chemicals. GOLS is a stringent certification that ensures the latex used in these pillows is organic and meets high environmental and health standards. The certification process involves strict criteria for everything from the raw materials to the manufacturing processes, ensuring that no synthetic materials, harmful dyes, pesticides, or toxic chemicals are used.

Please contact us to discuss your requirements at info@resotrganic.com